An Ombudsperson is available at our office to assist parents, employers, and the community. An Ombudsperson will provide information about the child support program, resolve issues, and answer questions.

The Ombudsperson Program also helps parties through the Complaint Resolution process and State Hearing, and helps arrange for special accommodations and interpreters needed at State Hearings. The Ombudsperson Program also evaluates customer satisfaction and suggests ways to resolve concerns and improve customer service.